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Transfer to flow from agent script - Scripts - Genesys Cloud

$ 24.00 · 4.8 (84) · In stock

Hi guys, I am having some problem in a script that we have made, here I indicate: We created a script with the function "Blind transfer" and we want to transfer this call to an inbound flow. To achieve this we do a "Blind transfer" in the address we are indicating the id of the flow to which we want to transfer and this works correctly. However, I have created another button "Blind transfer" that points to another flowid different from the previous one and for this case it does not work, it i

Allow inbound Architect flows to select a script - Genesys Cloud

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Transfer to flow from agent script - Scripts - Genesys Cloud

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