How to Open a Case on to Get a Refund or Replacement

You can only open a case on for undelivered orders, defective items, or items that don't match the item's description and photos.

Can someone explain what Pegasus Airlines is trying to say about my refund? They cancelled my flight and I asked for a full refund, but they will not give me it.

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I tried to return something to Temu. Here's what happened